Shipping policy

Shipping Policy

Welcome to Dick Anthony Ltd. We are committed to providing reliable shipping and delivery service for every order placed through Dick Anthony Ltd. Please review the following shipping policy before placing your order.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will begin processing on the next business day.
  • During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Shipping Methods & Delivery Estimates

We currently ship through trusted national carriers such as UPS, USPS, and FedEx.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • Overnight Shipping: 1 business day (when available)

Delivery times are estimates and are not guaranteed once the package has been transferred to the carrier.

Shipping Rates

Shipping charges are calculated at checkout based on:

  • Package value
  • Shipping destination
  • Selected shipping method

Free shipping promotions may be offered periodically and will be clearly stated on the website when available.

Domestic Shipping

We currently ship within the United States, including Alaska and Hawaii. Additional transit time may apply to non-continental U.S. locations.

International Shipping

At this time, international shipping may be limited or unavailable. If international shipping is offered, customers are responsible for any customs duties, import taxes, or related fees imposed by their country.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your delivery status.

Incorrect Shipping Information

Please ensure your shipping address is accurate before submitting your order. Dick Anthony Ltd is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, contact us immediately at:

Lost, Stolen, or Damaged Packages

Dick Anthony Ltd is not responsible for packages lost, stolen, or damaged after they have been marked as delivered by the shipping carrier. If your package arrives damaged, please contact us within 5 business days of delivery and retain all packaging materials for carrier review.

In-Store Pickup

If available, customers may select in-store pickup during checkout. You will be notified when your order is ready for pickup at our store location:

Dick Anthony Ltd
166 S Main St
Canandaigua, NY 14424

Please bring a valid photo ID when picking up your order.

Questions

If you have any questions regarding shipping or delivery, please contact us:

Dick Anthony Ltd Contact Page