UNWORN CLOTHING:
All returned merchandise must be:
1. Unworn, unused and in resaleable condition.
2. With original tags and in the original packaging.
3. Sent to Dick Anthony Ltd., 166 S. Main Street, Canandaigua, New York 14424 (Merchandise should not be returned to the manufacturer some items have been drop shipped from the company , do not return any items back to the manufacturer .)
4. Returned within 30 days from the day it was received. (20% restock charge after 30 days)
5. Insured - we are not responsible for lost, damaged or stolen merchandise.
6. Tailored items are not returnable. In certain situations we may except tailored items for return. It is our disgression on if the returned item can be resold. Unusual aterations that were completed on the item may not be resellable merchanise. If we find it is re-sellable a 20% restocking fee will be deducted from your total credit for the return.

WORN CLOTHING:
May not be returned because:
1. It does not fit right.
2. You do not find it comfortable.
3. It has been mistreated or abused.

CANCELING AN ORDER:
Cancellation of an order or refusal of a package will result in a $15.00 service charge.
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Do your products have a warranty?

WARRANTY:
All merchandise is warrantied against manufacturers defects for 60 days, from date of receipt.

Merchandise will be inspected and evaluated, replaced, repaired or returned in a timely manner.
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Privacy Policy

At Dick Anthony Ltd., we believe that understanding what our customers want for products, services and information is an important part of building an interesting and useful online environment.

We've designed our site with this belief in mind, and we've created this privacy statement so that you have easy access to information about our privacy practices.

Information we collect online

In a couple areas of our site, we ask you to provide information by filling out and submitting an online form. These areas include:

• Checkout, where we ask for name, address, email, credit card and other information needed to complete your order
• Catalog requests and mailing list, where we ask for a name and address
• Newsletter, where we ask for a name and email address

As part of registering, we give you the option of saving your information for faster online ordering. Once you've registered, click the Login/Register link (at the top of any page) to edit your personal information. Be assured that all information relating to our customers is stored in a highly secure environment.
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Information we do not collect

When you visit our site, we do not collect your name, email address or any other personal information unless you provide it to us.
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Cookies – what they are and how we use them

A cookie is a small file stored on your computer by a Web site to give you a unique ID. Cookies help make it easier for you to use our site, and they help us customize your experience so that we can provide you with the information you need – when and where you need it. A cookie generated by our site contains a numeric ID that, for example, allows you to retrieve your Shopping Cart on a return visit.
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How we use email

We do not sell or share email addresses with other companies.

After you place an order on our site, you will receive an email confirmation. You will receive these emails only if you have provided your email address during checkout or when registering.

We send our newsletter to subscribers to notify you of sales and products we think might be of interest. Unsubscribe instructions are included in each edition of the newsletter.

We do use email as a means of receiving feedback from our customers, and we encourage you to contact us with your questions or comments. We read every email we receive.
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Sharing information with others

Dick Anthony Ltd. does not share, sell or trade any information collected with other companies. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is stored on a highly secure server. (See About Security for details.)
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How to change/remove your name on our mailing list, etc.

Please contact us to:

• Remove/change your name from our mailing list
• Remove/change your name from newsletter list

Please include a note of instruction with your request.
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How to contact us with questions or comments

See Contact Us to choose from several options for reaching us by email, phone and fax. We're always happy to answer your questions and listen to your comments.
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